Will I get better seats through the BMIFC than through other ticket outlets?
The primary goal of BMIFC ticketing is to provide a way for members to obtain tickets in advance of the general public. The BMIFC reserves seats throughout the entire venue and makes every attempt possible to ensure that they are quality seats.

How are seats assigned?
Orders are taken on a first come first served basis.

How many tickets can I request?
Unless otherwise stated there is an 8 (eight) ticket limit per show.

If I order more than one ticket will the seats be together?
Yes.

What if I have a friend who is also a member and we both order tickets, can we sit together?
Sorry, we can not place multiple groups together, but in most cases, you will be seated next to other BMIFC members.

How do I cancel or change my order?
Sorry, but all sales are final. Tickets can’t be changed and are non-refundable.

How are my tickets shipped?
Tickets are shipped via USPS with delivery confirmation.

Will you replace lost or stolen tickets?
Sorry but lost or stolen tickets can’t be replaced. If your tickets are destroyed, we can only replace them if you provide proof (such as the ticket remains). Any claims for replacement tickets must be made prior to the show date. If your claim is judged to be valid, arrangements will be made. General admission tickets will not be replaced under any circumstances.

When will I receive my tickets?
Tickets are usually shipped two weeks after your order. Once tickets are shipped, you can obtain order tracking information and estimated delivery dates through the “My Account” section of the BMIFC Ticketing Store.